Okay baj Privacy Policy – Your data is safe with us

1. Introduction

Okay baj (okaybaj.net) takes your privacy seriously. This Privacy Policy explains what information is collected when you use the okay baj platform, how and where that information is used, and the steps we take to keep your data safe.

This Privacy Policy is an integral part of okay baj's Terms & Conditions. By registering or using the platform, you are considered to have automatically accepted this policy. Please read it in full before getting started.

2. What information we collect

Okay baj collects certain necessary information to ensure a fair and secure experience on the platform. Full details are provided below:

Information collected at registration

• Full Name (as per National ID)
• Mobile Number
• Date of Birth
• Email address (where applicable)
• Preferred Payment Method

Information collected during KYC verification

• National ID card photo (front and back)
• Selfie photo
• Proof of address (where applicable)
• Payment account details

Automatically Collected Data

Data Type	Why it's collected
IP Address	Security & Fraud Prevention
Device information (OS, browser)	To enhance your platform experience
Login Time & Date	Account Security
Gaming History	Regulatory reporting and responsible gaming
Payment Transaction Records	Financial Security & Audit
Cookie Data	Session management and saving user preferences

3. Purpose of Data Use

Okay baj uses collected data solely for specific, legitimate purposes. The primary use cases are outlined below:

Primary Use

• Account creation, verification, and management
• Deposits, Withdrawals & Payment Processing
• Completing the KYC verification process
• Customer Support & Issue Resolution
• Managing Bonuses & Promotional Offers

Security & Compliance

• Fraud & Anti-Money Laundering Prevention
• Multiple Account Detection
• Meeting legal obligations
• Reporting to Regulatory Authorities

Service Improvement

• Improving the Platform Experience
• Analyzing user behavior to develop new features
• Sending relevant bonuses & offers (with your consent)

4. Data Sharing Policy

Okay baj does not sell your personal data. However, limited information may be shared in specific circumstances:

Who We May Share Your Information With

• Payment provider: To process transactions (e.g., Mobile Pay, Nagad, Rocket)
• KYC verification provider: To verify identity
• Law Enforcement Agency: Under a court order or legal obligation
• Audit Firm: For financial audit purposes

5. Data Security Measures

Okay baj uses the latest technology to protect your data. Our security framework includes:

• 256-bit SSL encryption: Across all data transfers
• Two-Factor Authentication (2FA): To protect your account
• Firewall Protection: To prevent unauthorized access
• Regular Security Audits: To identify vulnerabilities
• Data Backup: To minimize the risk of data loss
• Staff Training: Following best practices in data protection

Please note, however, that no method of transmission over the internet is 100% secure. okay baj takes every precaution possible, but cannot guarantee absolute security.

6. Cookie Policy

Okay baj uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie type

• Essential Cookies: Required for login sessions and core site functionality — disabling these will prevent the site from working properly.
• Preference Cookies: To remember your language and settings.
• Analytics cookies: To collect site usage statistics (anonymously).

You can delete or block cookies at any time through your browser settings. Note that some features may become limited as a result.

7. Data retention period

Okay baj retains your personal information only for as long as necessary. General guidelines:

• Account Information: For the duration of account activity and a minimum of 5 years after closure (as required by law)
• Payment Records: 7 years (as required by financial regulations)
• KYC Documents: 5 years after account closure
• Gaming History: 5 years
• Cookie Data: After the session ends or within 30 days (depending on type)

Legal obligations may require us to retain data beyond the standard retention period.

8. Your Rights

As a member of the okay baj platform, you have the following rights over your personal data:

To exercise these rights, Help Center Contact us or send an email: privacy@okaybaj.net

9. Minors' Information

Okay baj strictly prohibits use by anyone under the age of 18. We do not knowingly collect personal information from minors.

If a minor is found to have registered on our platform, we will immediately close the account and delete all associated data. If a parent or guardian discovers that their child has registered on our platform, please notify us right away.

10. International Data Transfers

In some cases, your data may be processed on servers located outside Bangladesh. When this occurs, okay baj ensures that the destination country maintains adequate data protection laws and that our standards are upheld.

Data Processing Agreements (DPAs) are in place with third-party service providers to ensure your information remains protected.

11. Changes to the Privacy Policy

Okay baj may update this Privacy Policy at any time. If significant changes are made:

• A notice will be posted on the platform
• An SMS may be sent to your registered mobile number
• The "Last Updated" date at the top of this page will change

Continued use of the platform after any changes will be considered acceptance of the updated policy.

12. Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

• Email: privacy@okaybaj.net
• Support: Help Center
• Response Time: Typically within 24–72 business hours